Skip to content
We are a

Data Tech Company

We enhance corporate data through the use of technologies created to integrate Digital Platforms, People and Physical Operations

decorazione

Datlas Group is founded

Being Selecta acquired by KYIP Fund and merged with Datlas, Datlas Group was born and established as a single entity specialized in the outsourcing of Data Validation and Multichannel Communication processes, ready to bring advanced skills and technological solutions to support the digital evolution of information to and from the consumer.

KEY NUMBERS

62

MIL
Revenue

330
Collaborators

9
Offices in Italy and above

400 +
Clients

Dome
Dome One Business Platform

DOME is a cutting-edge, cloud-native digital platform designed to facilitate the advanced management of documents, information, and processes throughout their life cycle. Based on the microservices architecture and entirely cloud-accessible, DOME has been designed to offer a solution with a strong artificial intelligence and automation component.

Integration

Quick and easy integration with external systems for data exchange and process fluidity

Automation

Faster migration processes thanks to high standards of automation

Complete Configurability

Configurability of processes and control rules for quick and easy activation

Monitoring

Dashboard for complete processing status monitoring, SLAs, volumes, and crossing times
Dome
Our Offering

We offer our customers the ability to manage end-to-end integrated solutions

  • Digital Solution

    Creation of custom digital channels to improve the B2B/B2C Customer Experience through App, Website, Chatbot and Dynamic Dashboard development.

    On Boarding Platform

    End customer onboarding processes (Company, Affiliate, Private), digitization of data collection process, and creation and signing of contracts and documents.

    Documents Process Automation

    Automation of data classification, extraction and validation processes. Claims Automation, Certified Email/Email Automation, NPL/UTP Management, Contracts & Attachments Automation, and Fraud Detection.

    Document Management

    Automation of document management services. Use of AI, Automated Data Capture and NLP technologies for data classification and extraction from documents.

    Multichannel Communication

    Management of multichannel communications via Email, Certified Email, Push Notifications, SMS and personalized videos.

    Data Validation

    Workflow and document validation solutions aimed at checking and verifying contractual documentation in support of customer operations and backoffice processes.

    E-Invoice

    Electronic invoicing management and processing in accordance with customization requests.

  • Multichannel Customer Care

    Customer Services across channels: Telephone, Chat, Social, Email, and multilingual: Italian, English, German, Spanish, French, Portuguese, Hungarian, and Swedish.

    Vertical Back Office

    Teams Specialized in the management of complex activities (Order Entry and Order Checking, Audits, Document Collection, Validation and Digitization).

    Service Desk

    Support with Troubleshooting calls, Ticket Collection, and first and second-level Technical Assistance.

    Hybrid Mailroom

    Multichannel management of incoming documentation by integrating document or attachment collection, digitalization, classification, and sorting services.

    Credit Management

    Credit Collection services, current account verification and product management throughout the entire sales cycle.

  • Document Warehouse

    Management of document archives in paper format with conservation in certified compliant structures.

    Logistics

    Management of all stages of the logistics process, from courier management to product packaging.

    Digital Printing

    Solutions for digital printing of variable data communications and On Demand printing.
decorazione
Our vision

Circular Economy principles
applied to data

We view Data as a dynamic and malleable resource that can be crafted into new business products and services. It’s not just a process-related topic anymore, but rather a game-changing innovation driver that guides your entire business strategy. Our goal is to create a seamless experience for end-users through multi-channel communication on a single integrated platform, without getting bogged down in individual processes.

 

Additionally, incorporating ESG criteria is crucial to assessing and managing investments effectively. Digital transformation is significant in building increasingly sustainable businesses. We operate daily following the ESG development objectives which aim to end poverty, fight against inequality, and social and economic development.

What we offer you

Dome Platform

Proprietary, innovative and cloud native Business Platform, based on microservices.

Cloud on Premise

Flexible hybrid collection and modeling from heterogeneous data sources, on-premise and in the cloud.

Agile

Agile development methodology, modular releases and dedicated project PMs.

AI Algorithms

Acceleration and automation of CORE processes through Artificial Intelligence.

Certifications

Quality, process agility, and data security certifications to ensure market operations.

Team

A multidisciplinary development team as a strategic value-added resource.

Write to us

Contact us to innovate your business. It’s that simple.